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PMA Marketplace Surveys

Topic: A noticeable trend to consolidate the number of managers per unit.

SURVEY METHODOLOGY:

This online survey was conducted the first two weeks in December, 2006. 

During that time, 486 emails were sent soliciting responses to the following questions:

Ø      Are you encountering this trend?

Ø      What in your opinion is contributing to this trend?

Ø      How do you think this effects your people in their units?

Ø      What do you think are alternatives to this trend?

SUMMARY OF RESULTS:

Are You Encountering This Trend?

Yes 58%

No  42%

Of the 58% that answered “Yes” they are encountering this trend, a few consistent answers did emerge to the following questions:

What In Your Opinion Is Causing This Trend?

Ø      Rising Operating Costs (includes food costs, labor costs, insurance)

Ø      Corporate Greed

Ø      Performance Inconsistencies

Ø      Need for accountability

Ø      Offset to Rising Minimum Wage

Ø      Legal Challenges Defining Management Function

How Do You Think This Effects Your Employees?

Ø      Limits Internal Growth and development

Ø      No Effect

Ø      Performance Issues

Ø      Higher Turnover

Ø      Reduced Commitment and Morale

What Do You Think Are Alternatives To This Trend?

Ø      Legislation to Mandate Tip Credit

Ø      Stronger Lobbyist to Influence Legislation and Political Agendas

Ø      Market Forces Will Self Correct

 

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